When you need a towing company right this second, you can’t afford to be picky, can you? Actually, you can’t afford not to be.
If you literally need emergency towing right now, your hurry could lead you right into a price-hiking towing scam. Please, instead, take just five minutes to read this guide on choosing the best towing company.
This checklist will ensure that you find a towing company that’s able to meet your needs without nickel-and-diming you. Plus, it will help you do so quickly, but without making any hasty mistakes.
Read on to learn all you need to know about choosing the right towing company.
Check Online Reviews
Today, the best way to choose a good company for any type of service is to check online reviews. One great resource for this is the Better Business Bureau. You can also find reliable user reviews on Google My Business, Yelp, and other comparison sites.
Check Their Services
Also, what exactly do you need a towing service for? Whatever it is, make sure it’s a service that’s provided by the company you’re considering.
For example, some towing companies mainly offer removal services for cars that die on the side of the road. But perhaps all you need is some roadside assistance, such as a jumpstart.
Also, you might need emergency towing to get you and your car out of the hot sun right away. Or perhaps you need towing after midnight when many towing companies are closed.
In any case, make sure the towing companies you’re looking at offer the specific services you need.
Check Their Credentials
Next, make sure your towing company is properly licensed to perform the necessary service. Also, look for any extra certifications or awards that give them bragging rights over other towing companies. Furthermore, check to ensure they’re approved by your insurance company.
If the company is reluctant to provide this information, don’t trust them.
Check Their Service Area
You also need to be sure your towing needs fall within the company’s service area. For example, even if they’re only a few miles away from you, county lines may prohibit them from servicing you. Alternatively, a company may help you outside of their service area, but for a hefty additional fee.
Check Their Pricing
Speaking of fees, be very careful when checking the cost of different towing companies. This, of course, is easier said than done when you’re stranded and in need of emergency towing.
Still, don’t be content with simple pricing answers or estimates. Ask specific questions about pricing before you agree to anything so that the towers don’t load up the final price with surprise, “hidden” fees. “Hidden” is in quotes here because they may actually be bogus fees that are made up on the spot.
In short, find out up front exactly how the pricing is determined and any and all fees you may possibly have to pay. That way, you legally only have to pay what you agreed to pay at the start.
Also, find out if your insurance can pay any of it and, if so, how much.
Choose the Best Towing Company: Tow Jam
Using the checklist above, choosing the best towing company is easy. To make it even easier, contact us here to find out how we can help you. Send us your questions about the points on this checklist, or anything else, and we’ll get back to you right away.