Your Step-By-Step Guide to Choosing the Best Towing Company

When you need a towing company right this second, you can’t afford to be picky, can you? Actually, you can’t afford not to be.

If you literally need emergency towing right now, your hurry could lead you right into a price-hiking towing scam. Please, instead, take just five minutes to read this guide on choosing the best towing company.

This checklist will ensure that you find a towing company that’s able to meet your needs without nickel-and-diming you. Plus, it will help you do so quickly, but without making any hasty mistakes.

Read on to learn all you need to know about choosing the right towing company.

Check Online Reviews

Today, the best way to choose a good company for any type of service is to check online reviews. One great resource for this is the Better Business Bureau. You can also find reliable user reviews on Google My Business, Yelp, and other comparison sites.

Check Their Services

Also, what exactly do you need a towing service for? Whatever it is, make sure it’s a service that’s provided by the company you’re considering.

For example, some towing companies mainly offer removal services for cars that die on the side of the road. But perhaps all you need is some roadside assistance, such as a jumpstart.

Also, you might need emergency towing to get you and your car out of the hot sun right away. Or perhaps you need towing after midnight when many towing companies are closed.

In any case, make sure the towing companies you’re looking at offer the specific services you need.

Check Their Credentials

Next, make sure your towing company is properly licensed to perform the necessary service. Also, look for any extra certifications or awards that give them bragging rights over other towing companies. Furthermore, check to ensure they’re approved by your insurance company.

If the company is reluctant to provide this information, don’t trust them.

Check Their Service Area

You also need to be sure your towing needs fall within the company’s service area. For example, even if they’re only a few miles away from you, county lines may prohibit them from servicing you. Alternatively, a company may help you outside of their service area, but for a hefty additional fee.

Check Their Pricing

Speaking of fees, be very careful when checking the cost of different towing companies. This, of course, is easier said than done when you’re stranded and in need of emergency towing.

Still, don’t be content with simple pricing answers or estimates. Ask specific questions about pricing before you agree to anything so that the towers don’t load up the final price with surprise, “hidden” fees. “Hidden” is in quotes here because they may actually be bogus fees that are made up on the spot.

In short, find out up front exactly how the pricing is determined and any and all fees you may possibly have to pay. That way, you legally only have to pay what you agreed to pay at the start. 

Also, find out if your insurance can pay any of it and, if so, how much.

Choose the Best Towing Company: Tow Jam

Using the checklist above, choosing the best towing company is easy. To make it even easier, contact us here to find out how we can help you. Send us your questions about the points on this checklist, or anything else, and we’ll get back to you right away.

Should I Run My Car During Stay-at-Home Orders? How to Care for a Stationary Car

Many states have implemented stay-at-home or shelter in place orders to help stem the spread of COVID-19. And, while hunkering down isn’t all that bad for most of us, our cars aren’t meant to stay in one place.

Are you wondering, “Should I run my car even though I can’t go anywhere?”

Here’s everything you need to know about whether or not you should take your car out during stay-at-home orders.

Should I Run My Car While Sheltering In Place?

In short: Yes.

Our cars do not like sitting idle. There are several potentially severe issues we stave off just by driving around in our day-to-day lives. While leaving your car sitting in the driveway for a week or two likely won’t cause any lasting damage, any amount of time much longer than that could lead to some pretty costly repairs.

So, how can your car possibly breakdown just by sitting around in your garage for a few weeks?

Here are a few of the most critical damages you could wind up facing if you leave your car sitting stationary for too long.


While a dead battery is generally more of a nuisance than anything, it will still leave you without a car until you get it fixed. And, asking a neighbor for a jump while practicing social distancing might be a bit tricky.

Car batteries naturally discharge over time. While there are a few precautions you can take to protect your battery, if you plan on leaving your car sitting for a while, such as disconnecting it, there is a much easier solution.

Starting your car and just letting it run for anywhere from five to ten minutes every two weeks or so will help conserve your battery’s charge and keep your vehicle running.


If you leave your car parked in one spot for too long, you could wind up having to replace all of your tires.

While that may sound a touch absurd, one of the most severe problems that could affect your car during stay-at-home orders is a phenomenon known as flat-spotting.

Unlike a regular flat tire, which can sometimes be patched and reinflated, flat-spotting permanently reshapes your tire. When you leave your car in one spot for an extended period, the rubber of your tires could flatten out.

Fortunately, while flat-spotting can be an expensive repair, preventing it is pretty simple. Take your car out for a spin around the block or move it to a new parking spot every week or two, and you won’t have to worry.

You should also continue to monitor your tire pressure. Low tire pressure can speed up flat-spotting, so make sure you keep all of your tires properly inflated.


If you leave your car sitting for longer than a month, you could end up with rust on the surface of your brake rotors, or even wind up with your brake pads to binding to them.

Fortunately, as with the other issues on this list, you can keep your breaks from rusting out by taking your car for a short drive. And, if possible, try not to use your parking brake if leaving your car stationary for an extended period.

How to Keep Your Car Running During Stay-at-Home Orders

So, if you’re wondering, “Should I run my car during stay-at-home orders?” The answer is yes, but only a little. All you need to do to keep your car up and running is to take it for a quick spin around the block every few weeks.

But, if you do wind up breaking down, don’t panic. We’re here to help.

Contact us for more information about our services today!

Choosing A Reliable Towing Company In Dallas

When it comes to choosing which tow company to work with, it’s important to make an informed choice. Easy access to the internet has made us a society of selective people and in this article, we will highlight some ways you can narrow down your tow truck search to make sure you work with the right company. Of course, if you’re a driver in the Dallas, North Houston, and surrounding areas, you have Tow Jam to rely on.

  1. Check with Your Insurance Company – Many tow services work with local and national auto insurance companies, so when you call them to report an accident your insurance representative will also be able to find a fleet in your area. Tow Jam, for example, is trusted by insurance companies such as Geico, so if a Geico customer needed a tow in the North Houston area, they would be referred to our experienced team.
  2. Check the Hours of Operation – This may be hard to believe, but some tow companies aren’t available 24-hours a day. It’s strange but true! That’s why it’s so important to make certain that the service you call will be accessible when you need them. Tow Jam is available 24/7, a fact that’s displayed right on our website and social media pages, so even in the middle of the night we’ll be able to provide towing and roadside assistance.
  3. Ask About Their Services – Another hard to believe fact: not every tow company offers a full selection of emergency services. For example, some companies may be able to tow your vehicle and jumpstart your engine, but that same service may not help to change flat tires. If you’re able to look up their website, check out what that tow company offers. Even then, when you call, make sure to describe your exact situation to make certain the tow company can work with you.
    Now that you know what to look out for, selecting a tow company will be simpler. And if you’re in the Dallas to Northern Houston area and need a reliable company to help with light or medium-duty towing and recovery, remember that you can reach Tow Jam 24-hours a day, 7-days a week for dependable towing and roadside assistance.

The Importance of Move Over Laws

 It’s a familiar scene that we’ve all encountered, driving along the road and seeing an accident scene ahead. Even with the police and emergency responders on the scene, accident recovery can be a complicated and sometimes confusing process. That’s why it’s so important for everyone on the road to do their part and put safety first by observing the Move Over Law.

           If you follow Tow Jam on social media, you’ve probably heard us mention the phrase “Slow Down and Move Over” in the past. However, if you’re new to our team and our business, you might feel a bit confused by the term. Slow Down and Move Over refers to the Move Over Laws that require motorists to switch lanes and give a safety clearance of at least one road lane for emergency responders. While the specifics of the law vary from state to state, this typically includes law enforcement, firefighters, paramedics, utility workers, tow operators, and in some cases disabled motorists. Here in Texas, our Move Over Law requires drivers to reduce their speed to 20 mph (in areas where the speed limit is over 25 mph, less in areas where the posted limit is under 25 mph) and can result in a fine and a Class B misdemeanor charge if violation results in bodily harm. 

           The purpose of this law is to protect emergency workers from harm while on duty, but when did the Move Over Law as we know it first start? On January 28, 1994, a South Carolina paramedic by the name of James D. Garcia was struck and injured while working on an accident scene. Despite being the injured party, Garcia was declared to be the one at fault. This led to him starting the work to create a law to protect emergency responders. South Carolina’s version of the law was passed in 1996, and after a series of similar incidents occurred across the US in 2000, the US Department of Transportation and Federal Highway Administration began to address the issue on a national level. Today, all 50 states have some official version of the Move Over Law in place. 

Now that you have a better understanding about the Move Over Law and how it began, we hope you keep it and us in mind the next time you see a stopped emergency vehicle. Remember, when you slow down and move over to a buffer lane, you’re potentially saving a life.

What Are the Different Types of Tow Trucks?

There will be a time when you need a tow truck. There are dozens of different reasons why, from moving heavy equipment to a car not starting.

Whatever your reason may be, you’re going to need the right tow truck for the job. Believe it or not, there are many different types of tow trucks. They have specific purposes and are great for certain jobs.

Do you want to know what the different types of tow trucks are and how you can make sure you get the right tow truck for the job?

Read on to find out!

A Brief History of Tow Trucks

When Henry Ford first produced the Model T in 1908, it caused a sensation. By 1916, there were over 3 million cars on the road.

It was inevitable that something would happen to these cars. They would break down or get driven off the road. To get a car to safety required a lot of physical manpower, ropes, blocks, and more equipment.

That is exhausting after a while!

Ernest Holmes, Sr. was a mechanic in Tennessee in 1916. He got a call to help someone get a Model T out of a creek. It took at least 6 men about 8 hours to get the car out. He wanted to avoid the same situation, so he did something about it.

He drew up plans to build the first tow-truck. He went on to build more types of tow trucks through his Homes Wrecker tow truck business.

Different Types of Tow Trucks

Tow trucks have evolved over the years, but the concept that was designed in 1916 remains the same. They’re great machines that allow you to transport vehicles and heavy equipment easily.

Let’s take a look at the many different types of tow trucks.

Flatbed Tow Trucks

Flatbed tow trucks have a large flatbed that slides back and tilts towards the ground, powered by a hydraulic system. The car is loaded and secured to the flatbed by a winch and the flatbed returns to its natural position.

This is a popular truck that’s used to keep cars off the ground and secured. This truck might be used to provide roadside assistance or to get a totaled car off the road.

Hook and Chain Tow Truck

This is the most popular tow truck. It’s similar to Ernest Holmes’ design in 1916. This is what you’re likely to think about when you’re looking for a towing company.

The hook and chain tow truck has a hook that is secured to the car’s axle or bumper. The chains go around the frame of the car. A boom lifts the tow truck off the ground into an area to keep the front wheels secure. The rear wheels are able to move, which makes the whole operation work.

These types of tow trucks aren’t used as often anymore. They can cause some damage to vehicles, especially to 4×4 vehicles. You’re more likely to see these trucks tow junk cars.  

Tow trucks might be in a situation where they need to pull a car out of a ditch or is stuck in the mud. A winch is a necessary part of a tow truck, as it allows tow truck operators to provide winch-out services.

These powerful winches provide the pull necessary to get the weight of the vehicle out of the situation.

Wheel Lift Tow Trucks

A wheel lift tow truck uses the same concept as the hook and chain truck. The difference here is that there isn’t a hook that attaches to the car.

Instead, a yoke is used. A yoke is a piece that’s attached to the back of the tow truck. It can be moved under the front wheels, where they rest and are secured in a similar way as on a hook and chain.

This type of operation works with the front or rear wheels, depending on the position of the vehicle and the best way to remove it from the spot.

Integrated Tow Trucks

These are the tow trucks that you want for big jobs. The difference here is that these trucks are designed a little differently to handle large loads. For example, they have more axels to handle more weight.

The arm of the truck is located in a more centralized position. That allows it to have a much more stable center of gravity to handle larger loads.

Oversized Towing

There are some tow trucks that can handle just about anything. Oversized tow trucks can handle larger items like construction equipment.

Types of Towing Services

The great thing about tow trucks is their versatility. They were put into action by the military in the 1940s during World War II.

Tow trucks are used in a variety of situations today. They help us out of a bad situation like getting stuck in the middle of nowhere. They also help us transport heavy-duty items.

They’re used to help us with a flat tire or to get a car to safety.

Need a Tow Truck? You Have a Choice

Are you in need of a tow truck? You have plenty of options available to you, no matter what your needs are. The different types of tow trucks have come a long way since 1916.

Remember, back in 1916, there were a few types of cars on the road. Today, we have construction vehicles, vans, buses, passenger vehicles and more. Tow trucks had to be designed and adapt to the changes in transportation.

When you’re in need of towing services, you want to make sure that you work with a company that can work with just about any situation.

At Tow Jam, we have a whole fleet of trucks ready to serve. Contact us today to find out how we can help you with your towing needs.

What It Means to Be an Insurance Trusted Towing Company Like Tow Jam

Drivers in the North Dallas, Houston, and Fort Worth areas, you know that Tow Jam is available to respond to your roadside emergency 24/7.

Despite the lack of school zones and reduced rush hour traffic, summer is a busy time on the road. With dozens of people driving in and out of town seeking adventure, danger can be lurking just at the next intersection. Fortunately for drivers in the North Dallas, Houston, and Fort Worth areas, Tow Jam is available to respond to your roadside emergency. 

At Tow Jam, we work with major insurance companies, such as Geico, and motor clubs in the area to help when emergencies strike. For the regular driver in our community, this means that even if you don’t have our contact information, your insurance provider will and can have one of our trucks sent to you when an accident occurs.

After contacting your insurance provider about getting a tow from Tow Jam, you’ll receive an ETA for when one of our vehicles will arrive. This may seem unnecessary, but it’s an important safety measure that we take very seriously. Having an ETA gives stranded drivers a time frame when one of our recovery specialists will arrive, so they won’t panic or possibly mistake another tow service for the one being sent to them. 

Once our truck arrives on the scene, the tow operator will be able to assist you with your emergency in a professional, timely manner. While some tow companies may be restricted due to their equipment’s age or limitations, our fleet is equipped to handle a wide range of issues.

Tow Jam is proud to say that we service more than 3,000 vehicles per month from Geico and that more than 98% of our services are completed within the estimated time frame. When you need a tow in the Northern Dallas or the surrounding area, be sure to call (214) 321-3004 and connect with Tow Jam.

What to Do While You Wait For a Tow

Calling for a tow truck can be a stressful experience. It can also be frightening if you don’t know what to do. There’s no need to panic! Call Tow Jam NOW! And follow these tips

Calling for a tow truck can be a stressful experience, and for many, it can also be frightening if you don’t know what to do. There’s no need to panic in the face of an emergency. In this blog, the Tow Jam team is ready to tell you what you need to do while you wait for one of our trucks to come to your location.

• Find a Safe Spot to Pull Over – Your vehicle may not always be able to move after an accident, but if you can park your car somewhere safe and away from traffic. Pull over to the side of the road, put on your hazard lights, and turn off your engine until help comes. If your car wasn’t in an accident and your engine is still running (i.e., you have a damaged tire), then staying in your car with the AC on is a fine option.

• Call for a Tow Truck – For drivers in North Dallas, Houston, and Fort Worth, the obvious answer for who to call is Tow Jam. For those unable to be helped by our fast, efficient team, dial AAA or your insurance to have a truck sent to you.

• Ask Your Tow Company for Identification – It’s important to know who is coming to get you when you call for a tow. Those calling Tow Jam will be able to identify us by our black and yellow trucks, but you can also ask us and any other tow company for the driver’s name and/or the truck’s license plate number to know that right operator has arrived.

Now that you know where to go and what to do after an emergency, remember that Tow Jam trucks are available for 24-hour roadside assistance. So if you find yourself with a dead battery, flat tire, or were just involved in an accident, remember to call (214) 321-3004 to have a Tow Jam driver sent to you.

How to Pick the Right Tow Company

How to Pick the Right Tow Company. Drivers in the North Dallas and Houston area already know to choose the reliable tow fleet at Tow Jam

Have you ever found yourself stuck on the road with a flat tire? How about a dead battery in the middle of a parking lot? Even if you’re an experienced driver, one or more of these situations has probably happened to you and being stuck waiting for help can be frustrating. The only thing more frustrating? Getting the wrong kind of help!

There are a lot of options out there when it comes to tow companies, but during an emergency, you need to pick a company you can trust. Our recommendation is to do your research now and keep the trusted company’s number with you in case of an accident. Of course, drivers in the North Dallas and Houston area already know to choose the reliable tow fleet at Tow Jam, but for those far away who might need a little more guidance, here are a few things to look for when choosing the fleet that fits your needs:

  1. Equipment/Fleet – A large, well-maintained fleet can help with a variety of problems and also get to multiple locations in a pinch. While smaller fleets can offer you a more personal touch, they’re more likely to either not have the right equipment for your vehicle or keep you waiting while they handle another client! Look for a towing fleet like Tow Jam. We have one of the largest fleets in the area and all of our trucks are fully rigged and equipped with the tools to pick you up when you need a rescue.
  2. Reviews – It may not surprise you to know this, but you can tell a lot about a company from their reviews. While you may get the occasional angry 1 star from a friend of a friend who may have had a bad experience, it’s still important to consider the number of reviews and what they say about the company’s skills and professionalism. Tow Jam, for example, has years of experience and a positive reputation from around the community so we have plenty of feedback to hold up our reputation.
  3. Certification – Anyone with a pickup truck can try towing a vehicle, but when it comes to skill and knowledge it takes a little more. That’s why it’s important to look for a tow company’s qualifications. The exact requirements vary from one area to the next, so that’s why it’s important to do a little research. If a tow company doesn’t have their credentials listed on their site, be sure to give them a call to see what they can tell you.
  4. Price – Tow Jam takes pride in not only having great customer service but being honest and fair when it comes to our prices. Unfortunately, the same can’t be said for every fleet out there. Some tow companies will take advantage of you in your time of need, so research those prices now so you know who to call when an emergency strikes.
  5. ETA – Tow Jam is quick to respond and has multiple locations, ensuring we’re able to get to stranded drivers quickly when they call us. The same can’t always be said about other fleets. While there’s nothing wrong with having a single location, distance and timing are important things to consider when you’re stuck on the side of the road. Make sure you trust only fast acting, professional tow companies when you need help.

Hopefully, this list has provided you with helpful tools when researching your local tow team. If you’re in Northern Dallas, Houston, or Fort Worth, remember to trust Tow Jam for all your towing needs. Call us at (214) 321-3004 for 24-hour help when accidents, breakdowns, or other emergencies strike.

Safe Holiday Travel Tips from Tow Jam – Dallas, Houston & Euless, TX

The holiday season is upon us and while you’re making plans to travel over the river and through the woods, Tow Jam wants to remind everyone to gear up for winter. It’s true; Texas isn’t exactly a winter wonderland, but whether or not you are traveling to parts known to bring plenty of snow, we want to provide drivers in our community with these tips to make their holiday road trip a success

The holiday season is upon us and while you’re making plans to travel over the river and through the woods, Tow Jam wants to remind everyone to gear up for winter. It’s true; Texas isn’t exactly a winter wonderland, but whether or not you are traveling to parts known to bring plenty of snow, we want to provide drivers in our community with these tips to make their holiday road trip a success.


  1. Get a Check Up – Maybe you’re traveling across the country or you’re just taking a trip across the state. Wherever you’re going it’s important to know your car will be able to get you there safely. Before you depart on your road trip, make sure to schedule an appointment with a trusted mechanic. Have them top off your fluids, take a look at your battery, and make sure the AC will be able to keep the cabin comfortable.
  2. Gear Up Your Car – This step is especially crucial for those traveling into snowy destinations. If you’re facing icy roads, invest in a set of winter tires. Winter tires will help you grip slick roads, although depending on your destination, all-weather tires may be good enough. Replacing your wiper blades will also help maintain your visibility. Ordinary windshield wipers won’t be able to handle clearing auto glass during snowfall, so winter blades will help keep the road in clear view.
  3. Gather Emergency Supplies – Even if you’re just making a trip across town, having an emergency kit in the car can help everyone feel at ease. You can purchase a pre-assembled kit online or in a local auto store. Along with roadside assistance supplies (jumper cables and road flares), make certain that your kit includes kitty litter (helps with slippery spots on the road), flashlights, a spare cell phone charger, a first aid kit, and emergency rations such as food, water, and a warm blanket. Again, keep your destination in mind and stock up accordingly.
  4. Grab a Map – Remember not to rely too much on your technology. Your cell phone or GPS may be great in the city, but when traveling long distance it’s not unlikely to cross into areas with spotty or no service. Have a paper map with handwritten directions nearby to keep you on track and safe.
  5. Get Some Rest – Finally, as exciting as a road trip may be, you still need to be well rested in order to keep yourself alert. Driving sleepy can be as dangerous as driving drunk and no amount of coffee replaces a full night of rest. Do your best not to push yourself to meet a deadline or beat traffic during your trip. Get a good night of sleep before you hit the road and never be afraid to switch off with other drivers or take the occasional break.


The Tow Jam team hopes that you keep these tips in mind when heading home for the holidays. Remember, we’re only a phone call away so when you need help with a breakdown, flat tire, or any type of issue while driving through the North Dallas area call us at (214) 321-3004 for 24-hour assistance.

Towing and roadside assistance in Houston, TX

Towing comes in all shapes and sizes.  So, when you need a tow in Houston, Texas, you need a towing company with a diverse fleet that can safely handle motorcycles and light, everyday vehicle tows as efficiently as medium-duty towing for RVs, motorhomes, school buses, or delivery trucks. The next time you find yourself in a jam, call Tow Jam! Equipped with GPS tracking, our state-of-the-art fleet provides damage-free light and medium-duty towing 24/7/365. Since 1997, we continue to provide fast, reliable, and affordable towing services throughout Houston, North Dallas, Fort Worth, and all surrounding areas. Rely on our team for the necessary equipment and know-how to get you back on the road as soon as possible.

Houston is a city on the move. To keep you moving forward, it’s important to have a trusted professional on your side in times of trouble. If you run out of gas, catch a flat, lock your keys in the car, or your vehicle just breaks down – Tow Jam is a superior source for roadside assistance to get you going again! Our expert drivers can bring you gas, inflate or change tires, jump your battery, or unlock your car when you lock the keys inside. If it turns out you need service beyond what we can do on-site, we’ll tow you to the nearest car repair center of your choice, or by our recommendation.

With 3 locations and 24-hour availability, we ensure professional service when you need it most. For over 20 years, Tow Jam has offered quality service with a swift response. If your car has been slammed into a ditch or knocked off the road, and you’re unable to get out, our winch-out service provides damage-free recovery when your vehicle is stuck. Whatever jam you’re in, Tow Jam is a premier provider of winch outs and all emergency roadside services in Houston, Texas, and beyond. Call us for quick, quality assistance, and you’ll be a Tow Jam fan before you know it!

If you need a haul with a friendly hand, count on Tow Jam!  We have modern trucks made for heavy lifting to move large work equipment, along with top-of-the-line flatbeds that are perfect for transporting classic cars without damage.  We can also move small buildings, so don’t hesitate to call us if your needs include transporting items beyond vehicles.  When it comes to equipment hauling – and all the services we provide – we take our work very seriously, giving each customer the care and attention you deserve.

We’re dedicated to fantastic customer service! Call Tow Jam today to ask questions before an emergency arises. This way, you’ll get to know us better, and feel even more confident that we are the “Finest towing company in the North Dallas area”! Our drivers respond to every call as if it were our own emergency, and our staff is highly professional, always treating customers with the utmost courtesy and respect. We please customers so well that we maintain an A+ rating with the Better Business Bureau. “When you’re in a jam, call Tow Jam”! We get the job done with distinction.

And so you have it handy, our phone number is (214) 321-3004